Work
Between technology and people sits the organisation. That is where things get approved, taught, decided and answered for.
These pieces examine what goes wrong there. Every figure rests on its primary source; what could not be verified is not in them.
A note for readers outside Germany: these texts work through German law, in particular the Works Constitution Act and the German Federal Data Protection Act. The mechanism they describe is not specific to Germany, the legal detail is.
Whoever does not know what the system can do is not deciding
Three decisions determine whether AI delivers anything in a company: which areas get automated, at what point in time, and to what quality. All three require …
Six weeks for an update that arrives in five
Internal approval procedures for AI follow a pattern designed for software: inspect, agree, sign. Applied to systems in continuous change, that pattern creates …
Nobody was taught to check
While committees are still negotiating the framework for AI, the matter has long been settled among employees. What remains are two gaps, one in competence and …